People
Areté Legal is a unique group of process engineers, scientists, technical specialists, linguists and legal professionals. We draw on the diverse background, education and experience of our staff to provide our clients with tools that combine cutting-edge technology with relevant legal application.
Our legal experts have worked on the other side of the table. Their experiences as attorneys and paralegals motivate them to develop cutting-edge tools proven to be effective while making a lawyer’s life easier.
As a senior paralegal at one of the nation’s top law firms, Deb Dowley’s mantra was to lower costs, lower risks, and have greater control. Deb’s frustration with the inefficiencies of discovery and litigation fueled her desire to find a system to track information from collection to destruction. “I wanted to streamline chain of custody, the history of who touched a document, when and where it was touched, and what subsequently happened to it.” Areté offers such a product and provided her with the opportunity to work on the development of the next generation, SamePage.
Having a background in law is what Debra Pfeifer feels gives her the edge in her position as Account Executive. A former Assistant Attorney General for the State of Texas and a litigation specialist in private practice, Debra “uses her years of practicing law to ensure that our clients maximize their new purchases.” When dealing with a new customer, Debra stresses that “our relationship doesn’t stop when the sale is made, it just begins.”
Closely collaborating with our legal professionals are Areté’s technical specialists. Philo Chua, Technical Project Manager, enjoys working at Areté because “the company is always pushing the envelope. The environment is moving, moving, moving, looking towards the future when designing products.” Often co-workers remark about Philo’s intuitive grasp of the problems facing our clients. Philo and his team bridge the gap between legal expectations and technical realities. “I tell our legal team what is possible and how to simplify technical processes.”
All calls to Areté are answered by a trained technician at company headquarters twenty-four hours a day, 365 days a year. “We assist many clients who are technically challenged” explains customer support specialist Cindy Whiteman. If a client calls with any question concerning the Knowledge Kiosk, from a forgotten password to a request for assistance with a complex search, we “walk them through it step-by-step, whether it takes two minutes or two hours.” Help links on the site provide additional capability for the customer to contact a support technician. “With court-ordered deadlines and people breathing down an attorney’s back, wasting time with a forgotten password could be disastrous and expensive,” says Cindy. “It is gratifying to all of us at Areté to bring order to the otherwise chaotic world of law.”
Our legal experts have worked on the other side of the table. Their experiences as attorneys and paralegals motivate them to develop cutting-edge tools proven to be effective while making a lawyer’s life easier.
As a senior paralegal at one of the nation’s top law firms, Deb Dowley’s mantra was to lower costs, lower risks, and have greater control. Deb’s frustration with the inefficiencies of discovery and litigation fueled her desire to find a system to track information from collection to destruction. “I wanted to streamline chain of custody, the history of who touched a document, when and where it was touched, and what subsequently happened to it.” Areté offers such a product and provided her with the opportunity to work on the development of the next generation, SamePage.
Having a background in law is what Debra Pfeifer feels gives her the edge in her position as Account Executive. A former Assistant Attorney General for the State of Texas and a litigation specialist in private practice, Debra “uses her years of practicing law to ensure that our clients maximize their new purchases.” When dealing with a new customer, Debra stresses that “our relationship doesn’t stop when the sale is made, it just begins.”
Closely collaborating with our legal professionals are Areté’s technical specialists. Philo Chua, Technical Project Manager, enjoys working at Areté because “the company is always pushing the envelope. The environment is moving, moving, moving, looking towards the future when designing products.” Often co-workers remark about Philo’s intuitive grasp of the problems facing our clients. Philo and his team bridge the gap between legal expectations and technical realities. “I tell our legal team what is possible and how to simplify technical processes.”
All calls to Areté are answered by a trained technician at company headquarters twenty-four hours a day, 365 days a year. “We assist many clients who are technically challenged” explains customer support specialist Cindy Whiteman. If a client calls with any question concerning the Knowledge Kiosk, from a forgotten password to a request for assistance with a complex search, we “walk them through it step-by-step, whether it takes two minutes or two hours.” Help links on the site provide additional capability for the customer to contact a support technician. “With court-ordered deadlines and people breathing down an attorney’s back, wasting time with a forgotten password could be disastrous and expensive,” says Cindy. “It is gratifying to all of us at Areté to bring order to the otherwise chaotic world of law.”